Sign Retainers While Your Competition Is Still Listening to Voicemail
Nirvani answers every legal call on the first ring, runs a conflict pre-screen, qualifies the matter, books the consultation, dispatches the retainer, and posts the matter to Clio, MyCase, Filevine, or Smokeball before a competing firm returns the voicemail. Engineered around ABA Model Rules 1.18 and 5.5. Built for solo and small-firm practitioners who refuse to lose a case to slow intake.
Every Voicemail Is a Case File on the Floor
The dollars below are the average signed-matter value across U.S. firms. When a partner is in a hearing and a prospective client gets the answering service, this is what walks out the door.
Your Firm's Recovered Revenue
Slide your monthly inquiries, your average signed matter, and your current sign rate. The number on the right is what Nirvani recovers from the calls you're already losing.
What Nirvani Sounds Like at 11:47 PM
Every transcript below is a redacted, representative intake handled end to end. Conflict screening, jurisdiction check, statute posture, calendar booking, retainer dispatch. No human touched the call.
One Platform. Eight Practice Areas. Native to Each.
No generic legal answering service. Each script is engineered for the questions, urgency, and decision criteria specific to the matter.
Personal Injury
Captures mechanism, treatment, insurance, statute posture, prior representation, and confidence-scores the matter for the assigning attorney.
Family Law
Trauma-aware triage for divorce, custody, and protective orders. Surfaces minor-children status and safety concerns first.
Criminal Defense
Custody status and charge type captured first. Custodial matters page the on-call attorney within seconds. Non-custodial matters book to consult.
Estate Planning & Probate
Empathy-tuned for grief inquiries. Surfaces residency, will status, and asset complexity to route to wills, trusts, or probate counsel.
Immigration
Bilingual by default. Captures visa type, current status, USCIS receipt numbers, and removal-proceedings posture.
Workers Compensation
Captures injury date, employer, current treatment, claim filing status, and whether the injured worker is currently off work.
Intellectual Property
Trademark, patent, copyright, and trade-secret intake. Cease-and-desist deadlines and prior filings flagged immediately.
Bankruptcy
Captures employment status, debt type, recent filings, and dispatches the means-test pre-questionnaire so consults convert.
The Twelve AI Agents Working Inside Your Firm
A complete back-office staffed by AI, engineered for every law firm regardless of practice area. Always on, always tracking, always closing the loop. Click a tile to see the role.
Picks up every inbound call, form, and chat in under three seconds. Treats each caller as a prospective client under ABA Rule 1.18, captures matter facts cleanly, and posts the lead to your case management system before the prospect calls another firm.
Runs Rule 1.7 and 1.18 conflict checks against your existing client and adverse-party database in real time during intake. When a hit lands, the conversation closes before privileged details are shared and the firm contact you designate is paged for clearance.
Books on the assigning attorney's calendar with practice-area-aware time blocks. Sends Zoom or in-person logistics, fires pre-meeting prep prompts to the prospect, and runs same-day no-show recovery so consults convert.
Generates the engagement letter from your firm template, dispatches it for e-signature, collects the IOLTA deposit through LawPay or Headnote, and posts the executed agreement and payment receipt to the matter file in your case management system.
Runs the matter-specific document checklist (driver's license, accident report, prior orders, financial statements, court papers, KYC ID). Chases the client across SMS, email, and voice, drops files into the correct matter folder, and flags anomalies for the attorney.
Tracks every statutory and procedural deadline: statute of limitations, statute of repose, court dates, filing deadlines, discovery responses, depositions. Pages the responsible attorney with diminishing-window alerts, keeping every matter ahead of its calendar.
Handles the "what's happening with my case?" calls clients make every day. Pulls live matter status from Clio, MyCase, or Filevine, responds in the client's preferred channel, and escalates substantive questions to the assigned attorney.
Runs the full intake in twelve languages with native-speaker fluency: English, Spanish, Mandarin, French, Vietnamese, Korean, Portuguese, Russian, Arabic, Tagalog, Hindi, and Haitian Creole. Posts the original-language transcript and a clean English translation to the matter file.
Covers nights, weekends, and holidays. Custodial criminal matters and emergency restraining-order requests page on-call counsel within seconds. Non-urgent matters book a consult for the next business day so the firm wakes up to a full calendar.
Generates invoices on cycle, sends statements, runs trust-account-aware collection conversations on past-due AR, processes payments through LawPay, Headnote, or Gravity Legal, and posts every transaction to your accounting system.
After favorable resolution, prompts the client for a Google, Avvo, or Yelp review at the right moment. Asks for referrals, surfaces past clients into the lead pipeline, and lets reputation compound across years instead of one matter at a time.
Posts every new matter into Clio, MyCase, PracticePanther, Filevine, Smokeball, Rocket Matter, CARET Legal, or CosmoLex with proper categorization, conflict status, and source attribution. Routes to the assigning attorney with a confidence score so the right matter lands in the right inbox.
Built Around the Rules, Not Around Them
Most AI receptionists treat compliance as a disclaimer. Nirvani treats it as the spec sheet. Every flow below is opinionated about the rule it serves.
Rule 1.18, Rule 5.5, Rule 7.2, and Trust Account Awareness
The intake flow, the data layer, and the integration layer are each designed around a specific obligation. Your firm controls every disclosure, every retention window, and every escalation rule.
Prospective Client Confidentiality
Every inbound caller is treated as a prospective client. Substantive case detail is not solicited until the conflicts pre-screen clears. If a hit fires, the conversation is quarantined, the call is referred out, and the disqualifying scope is logged for the assigning attorney.
No Unauthorized Practice of Law
Nirvani gathers facts, schedules consultations, and routes information. It does not interpret statutes, advise on outcomes, draft instruments, or quote settlement values. Every script is reviewed against UPL boundaries and your firm can audit and edit any response in plain English.
Lead Source & Solicitation Logging
Every new matter logs lead source, referring attorney, marketing channel, and campaign. Builds the audit trail you need for fee-sharing disclosures and ethical advertising compliance.
IOLTA and LawPay Awareness
Initial deposits route to your trust account through LawPay, Headnote, or Gravity Legal. Operating account funds are kept separate. Receipt logged to the matter file. Nothing commingled, nothing stuck in a queue.
Configurable AI Disclosure
Several states require explicit AI disclosure in client communications. Nirvani supports a clear opening disclosure, a soft mid-call disclosure, or a fully attorney-branded greeting. Your compliance team picks the posture and we deploy it consistently across every channel.
Encryption, Retention, Access Logs
Audio encrypted at rest and in transit. Transcripts retained per your firm's policy with role-based access and a complete audit log. Purge any matter on demand. Nirvani does not train public models on your firm's data.
How a Caller Gets Cleared in Under Two Minutes
Five steps. Every one logged. Every one auditable. Every disqualifying detail stays out of the case file.
Identify Parties
Caller name, opposing party, and entity affiliation captured before any case detail is requested.
Match Against Database
Real-time scan against your existing client and adverse-party records in your case management system.
Hold or Continue
If clean, intake proceeds. If matched, conversation pauses. No substantive details requested past this point.
Notify Counsel
Conflicts coordinator paged. Caller given a callback window. Disqualifying scope logged for attorney review.
Clear or Refer
Attorney clears the matter and intake resumes, or a curated referral is offered to a non-conflicted firm.
Your Multilingual Callers Stop Getting Voicemail
Twelve languages with native-speaker fluency. The assigning attorney gets the original transcript plus a clean English translation in the matter file before the consultation, so nothing gets lost in coordination.
The competitive delta: Smith.ai, Ruby, Posh, and Answering Legal route most non-English calls to a Spanish-only line, then transfer or take a message. Nirvani handles all twelve languages directly, conducts the full intake natively, and posts the matter to your case management with an English translation so your attorney never waits on a translator.
Lives Inside the Stack You Already Run
Matters land in your case management. Payments land in your trust account. Documents land in your DMS. No swivel-chairing, no parallel database to maintain.
Where Nirvani Beats the Legal Answering Incumbents
Honest. Specific. Boxes that matter for a law firm running modern intake.
 |
Smith.ai | Ruby Receptionists | Posh | Answering Legal | |
|---|---|---|---|---|---|
| Autonomous AI intake (no human queue) | Yes | AI assist | Human-only | Human-only | Human-only |
| Conflict pre-screen against your database | Yes, real-time | Manual flag | No | No | Manual flag |
| E-signed retainer and IOLTA deposit | Yes | Payment only | No | No | No |
| Practice-area-specific intake scripts | 8 areas | 2 to 3 | Generic | Generic | Generic legal |
| Multilingual intake with English transcript | 12 languages, native fluency | Spanish only | Spanish only | Spanish only | Spanish only |
| Direct case-management posting | 8 platforms | Clio, others via Zapier | Clio only | Limited | Limited |
| Pricing model | Flat monthly | Per-call tiered | Per-minute | Per-minute | Per-call |
| Volume punishes you | No | Yes | Yes | Yes | Yes |
| Custom workflows and automations | Unlimited | Limited templates | No | No | No |
| Available 24/7/365 | Yes | Yes | Limited after-hours | Yes | Yes |
| Comparison reflects publicly available service descriptions and standard plans as of 2026. Specific deployments may vary. Nirvani is happy to be measured side by side against any incumbent during the Free Intake Diagnostic. | |||||
Live in Seven Business Days
Standard solo and small-firm deployments. Multi-office or multi-jurisdiction engagements are scoped on the diagnostic call.
Discovery & Script Build
Practice areas mapped. Intake questions tuned to your firm's positioning. Conflict database loaded. Disclosure posture chosen.
Integrations & Trust
Case management connected. Calendar synced. LawPay or Headnote wired into the IOLTA flow. Retainer templates uploaded.
Dry-Run Testing
Your team places test calls across every practice area. Compliance team reviews transcripts. Final tuning to your voice.
Go Live, Parallel-Run
Nirvani takes primary intake. Your existing answering service stays warm for 14 days. Daily review with your firm contact.
Straight Answers to the Real Questions
Free Intake Diagnostic for Your Firm
30 minutes. We pull your call data, model your missed-matter leakage, and show you the recovered revenue line item before you spend a dollar. Run by Nirvani's founder, no junior sales rep, no slide deck.